Shipping Policy

Zone Weight Delivery Fee (RM)
Peninsular Malaysia First 2.00 kg 5.00
Additional 1.00 kg 1.50
East Malaysia (Sabah & Sarawak) First 1.00 kg 10.00
Additional 1.00 kg 5.00

Order & Delivery Schedule

  • Delivery fee for each purchase will be determined by the weight and delivery destination based on the delivery rate and to be paid by the recipient.  We provide FREE shipping for total purchase amounting to RM100.00 and above for Peninsular Malaysia and RM200.00 and above for East Malaysia.  Check the shipping rate here. Please contact us here for assistance if your location is not stated in the calculator.
  • All orders will be delivered via City-Link or other logistic service providers as and when necessary, to be determined by our management.
  • No delivery over weekends (Saturday and Sunday) and / or Public Holiday. Delays in delivering your order might be incurred due to holidays, extreme bad weather or any type of natural disaster.
  • No order accepted for delivery to any P.O. Box address.
  • We will deliver order to the delivery address specified in the online order form; hence, in the event of any unsuccessful delivery due to either absence in receiving order and / or wrong , incomplete delivery address; We will not be held responsible and / or bear any cost to re-route and /or to re-deliver parcel.  It is therefore important to ensure delivery address filled in the form is correct.
  • We will also not be held responsible to refund full payment of order after paid and /or replace products if missing during the re-routing and / or re-delivery process due to wrong and /or incomplete delivery address given.
  • Delivery address cannot be changed / modified once order’s transaction has been approved.

City-Link Express:
City-Link Express Hotline: 1-300-88-2489